[Resolved] Byju's — sd card not working

[Resolved] Byju's — sd card not working

B bharathmurli2015 from Bengaluru, Karnataka

Have purchased for my daughter a students kit for 8th standard Since then it never worked. When i tried their consumer service they told with sony experia z1 it wont work. Then i changed my handset to htc 816. Then they told it wont work with it also. They suggested me to have a samsung tab and i have purchased tab 4. Still video was not loading, i complained and they promised to fix it and registered a complaint ticket. Finally they sent an email saying that ticket is closed since complaint attended. Was this information helpful? No (8) Yes (10)
Dec 1, 2018 Complaint marked as Resolved BYJU's customer support has been notified about the posted complaint.
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Comments

robinregi

from Gauribidanur, Karnataka

my byjus sd card is not working. After entering sd validity and it says your sd validity is error.i have written same sdcard pin validity that byjus has been given to me. Again it is not opening. pleae tell me the solution about why it is not opening.

Saket Karnik

from Mumbai, Maharashtra

My Byju's sd card also not working since last 4 months. The tab keeps on saying that SD card is unsupported. Please resolve it ASAP or arrange a refund.

Thara.kn

from Bengaluru, Karnataka

SD card is not detected. And Byjus is not customer friendly.
Once you take the app you are forced to use this without refund and they come up with their own reasons for not contacting.
Now getting SD card not working no resolution till today

Sureshsonth

I have purchased byjus 8th, 9th and 10th std for my son last year. Its showing as error 2001. My number is [protected]