Byju's — Send refund amount soon

Address:

Bangalore

Initially we were hesitant, but the sales person assured us we can cancel the course within 15 days of trial period there will be full refund and no questiosn asked, I had taken 5 year course for my Daughter, but after receiving the product my daughter didn't show any kind of interest in learning the Byju's courses, Also it added her screentime and became an extra burden for us, after 5 days o[censored]sage we became dissatisfied, and decided to proceed with cancellation

She is already spending 3 hours infront of screen for ongoing online classes from her curriculum school, we have to accompany her everytime, since this is taking much of our time and don't want to extra courses to be a burden

we have raised cancellation request for Byju's courses within 15 days of trial period, they tried to convince us by many ways, but we opted for full cancellation, they asked us to send the products back via courier, we spent around 900 rupees for courier charges and the mail we got is refund would be processed after receiving the product and will be refunded only after 21 days- 28 days.. 21 days is a very long period and it causes lot of issues, 66000 is a huge amount, please try to process the amount soon, refund my amount and cancel the EMI subscription, my cancellation request id is 22970462