Byju's — Still refund not received (refund case no.[protected].

Address:

Bengaluru (karnatka) and Siliguri (branch)

I am father of RISHIT RAJ and my registered mobile number is [protected], I have taken admission for my son on 01.10.2023 by depositing of Rs. 20, 000/- and I got the orientation class on 07.10.2023 but I was not satisfied with the presentation because there was diversity between counsellor (01.10.2023)and the information received in orientation class on 07.10.2023, at the same time (07.10.2023) I have denied the admission and fill up the form for refund and cancellation or ECS mandate, after that I received a call from Bengaluru on 13.10.2023 and they have provided a sheet(form) on my email and subsequently uploaded the sheet with the proof of bank details where the refund will be credited.
Since then, whenever contacted to the customer care they have assured me that your case has been taken on HIGH PRIORITY BASIS and refund will be credited within one or two days. till date (8.11.2013) no refund has been received further they have demanding their installment.

The BYJU'S company has harassed me. They have to penalized for mental harassment and refund of my money along with insufficient Balance charge (ECS MANDATE) debited by Bank.