[Resolved] Byju's — syndicate loot by byju's and capital float

Vinod Guram

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400066

I have been misguided by similar Counselor who forced me to register for my child. The Counselor assured that I can cancel anytime in 15 days but I should register he needs to complete his registration target or he will go jobless. He got a form filled and made me pay by card so that registration and cancelation gets done in free credit period. He took my phone on the pretext of checking the version so that App could work. He switched off my phone and asked me to restart after one hour. After he left I found messages saying I have availed loan from Capital Float for paying BYJU'S. I found few OTPs which were used by the Counselor. I have written mail for cancelation of registration and refund of amount paid.
I am yet get any positive response from BYJU'S.

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Jan 5, 2019

Complaint marked as Resolved

The amount of down payment has been refunded and third party loan has been cancelled. I had to bear the courier charges of 1000/- for returning the package received. I take it as a penalty for my irresponsible act of going for registration.

BYJU's customer support has been notified about the posted complaint.