Byju's — tab replacement communication

Address:

Vadodara, Gujarat, 390022

Hi,
I have subscribed byju's tutorial for my children of class 8 and class 4 upto their class 12. From company side one educational consultant mr manan trivedi had visited my house at vadodara, showed me the product features and informed me that the company has a free tab replacement policy every two year interval.
So based on that commitment, i agreed to subscribe and paid against your invoice no byjus[protected]. My registered mobile no is [protected]. However, so far i have not seen any communication on the tab replacement aspect which was communicated to me by mr manan trivedi despite several communications to him.
Hence, request to arrange to issue me the communication as per the commitment of the official representative.
Regards
S b das
M: [protected]