Byju's — team of employees and system

Tomy Scaria

from Mumbai, Maharashtra

Address:

TNL201907192775

I children had registered for byju's the learning app. No. Tnl[protected].
In the beginning, your agent mr. Nitin k. S approached me and told about the product. I have opted for the sibling kits. When i received the same one of them was working and the other was not working. I communicated the same to the mentors. It is very much surprise for me any of your helplines numbers are not working!!. Till today i did not get any reply from your side. At the same time your agent mr. Nitin k. S misguided me. He had given many false information to me and rather cheated me!!! I don't want to continue with the same. Many a times, i informed through mail as well as through your mentors. Mentors were telling they are not responsible for this!!!. Then, may i know, who is responsible for all these? Other surprise is for me is that one crooked lady from iifl was continuously calling and disturbing my work!!! Please cancel my kit and do the needful as early as possible. Otherwise i will call the media and communicate your cheating in the public. I have already drafted the matter and waiting for your reply!!.

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BYJU's customer support has been notified about the posted complaint.

Oct 23, 2019

Updated by Tomy Scaria My children had registered for Byju's The learning App. No. TNL[protected].
In the beginning, your agent Mr. Nitin K.S approached me and told about the product. I have opted for the sibling kits. When I received the same one of them was working and the other was not working. I communicated the same to the mentors. It is very much surprise for me any of your helplines numbers are not working!!. Till today I did not get any reply from your side. At the same time your agent Mr. Nitin K.S misguided me. He had given many false information to me and rather cheated me!!! I don't want to continue with the same . Many a times, I informed through mail as well as through your mentors. Mentors were telling that they are not responsible for this!!!. Then, may I know, who is responsible for all these? Other surprise is for me is that one crooked lady from IIFL was continuously calling and disturbing my work!!! Please tell that lady henceforth don't call and disturb me . I am nothing to do with IIFL ! Your agent Mr. Nitin did not inform me, there is and agency between you and me !!! Please cancel my kit and do the needful as early as possible!. Otherwise I will call the media and communicate your cheating in the public. I have already drafted the matter and waiting for your reply!!.