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[Resolved]  Byju's — technical issue

Their customer service is of worst quality. They have no people who can resolve the issues & these people keep shifting blames on one another - in fact they are incompetent to resolve any issue & if issue is technical, you can call these people fools. They have taken money & tablet provided by them does not work. They have shown no urgency to even collect the tablet & rectify the problem at earliest.in fact, they wanted me to dispatch the tablet immediately on a sunday when all the offices were closed. However, they have been unable to pick this tablet up for rectification in last 48 hours. They ask you for money, expect you to run pillar to post while these fools play with your career sending you non-working stuff. I have no time to provide further details. If this does not resolve the problem, i will post details after two months
E
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Complaint marked as Resolved Jan 31, 2019

Complaint Status


[Jan 30, 2019] BYJU's customer support has been notified about the posted complaint.
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    BYJU's
    Customer Care Service
    Customer satisfaction rating
    56%
    Complaints
    2318
    Pending
    0
    Resolved
    1304
    BYJU's Phone
    +91 92 4133 3666
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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