Byju's — The product quality is not up to the mark

1. At the time of counselling it was confirmed that only 10 students will be in per batch but presently we have seen more than 20 students in one batch.
2. At the time of counselling it was stated that all classes will have 2 teacher advantages + doubt’s clearing class ( extra class) but only one teacher is available throughout the class.
3. As stated by mentor as well as counsellor that scheduled class for 1.30hrs but we have observed schedule class has completed only in 01hr.
4. The time Table of the course is badly managed and poorly maintained.
5. There are huge errors and irregularities i.e. Received mail for daily class but in the tab it was mentioned that I don't have any future sessions scheduled.
6. Presently my son is in class V for this academic session 2022-23 but Byju’s mentor is not following class V CBSE syllabus.
7.I have also faced similar issues for my daughter's online live class also. My daughter reads in class IX but classes that are going on for class 10 batch and sometimes for class 7th course. My daughter raised the concern during class but the class teacher replied that it was absolutely for the batch of class X. My daughter said, ``Ma'am, I am in class IX and I have no idea about class X syllabus. Ma'am replied you may drop now. This type of mistake is done by mentors regularly.