Byju's — To change the learning course. Request for Order cancellation for Order No. BYJUS[protected]

With respect to the above stated subject, I Pankaj Patel the student of byju's the learning app(I had taken 3 years course from this application ie, 10th, 11th and 12th) request you to change the learning course from commerce to Arts or optional IAS coaching. In past when I was in 10th standard I had chosen commerce stream, but I was not comfortable with the app. So I had raised the request of return under the 15 days return policy, but the customer care did not accepted my request. Instead, they had provided some discount in the price. Now in future I had thought of changing the stream from commerce to Arts for the further preparation o[censored]PSC exam for IAS, but by talking to my mentor I came to know that the course of Arts is not present in this application.Though it was told in past that they would change the course if needed in future. So the money is getting wasted. Therefore, by changing the courses of 11th and 12th commerce to the course of IAS coaching you can help me. PLEASE DO THE NEEDFUL.

Note: Byju's had committed us to change the course as per my requirement and fourcely given it and now not getting any support. Please support on it otherwise will register consumer complaint.
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BYJU's customer support has been notified about the posted complaint.
Nov 07, 2020
Updated by Shankarlal Choudhary
Dear Sir/Madam,

My complaint not yet resolved.
Nov 07, 2020
Updated by Shankarlal Choudhary
We not getting properly response from Byju's. They committed to arrange call but not got any call till today.
Jan 08, 2021
Updated by Shankarlal Choudhary
We not getting properly response from Byju's. They committed to arrange call but not got any call till today.
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