Byju's — To refund my money of amount 8000 paid to byju's for byju's classes

Dear sir/madam,

Sir i had paid an amount of 5000 on 22 august and 3000 on 24 aug to byjus's to join live classes . First payment was done by transaction id [protected] and second payment was done by transaction id [protected] .As byjus counsellor is not able to join live classes of my child as want my money refunded as soon as possible. I had complaining to byjus's team from 1 month but I'm not getting no proper response from them and they are unresponsive and cooperative.
have financial problems thus I want my money refunded positively by today itself. I had earlier sent this kind of email to [protected]@byjus.com but i had not got any fruitful reply from him.and also to [protected]@byjus.com
But I had got only ticket number was issued, but no byju's employee did not gave proper response.
Sir please refund my amount 8000 paid in two installment as soon as possible. Sir your team is only saying that it will be refunded but it is yet processed. Sir please help me out. And refund my amount as soon as possible. Sir transaction id receipt i have attached with this mail and also payment receipt. Please take necessary action today itself I am requesting byjus's for my money refund from 1 monthSir it the height of irresponsibility of byju's team that I am sending email to you every day but not getting any response from byju's and I had also complaint to byju's complaint resolution website but from their i have not gotten any money refunded notice .
Thank you
Deva lal singh
Parent