Byju's — unethical practices - trapping customers

I subscribed to byjus 4 year for my son in 7'th standard in the sep 2018. For a month byjus was very prompt and they sent lesson plans and the mentor used to call, but after a month they stopped all these. My sons academic results also got bad after subscribing to byjus. Even his class teacher gave the same feedback that the byjus method is different and hence children are getting confused, especially with maths. So i called them up and asked to cancel this as it was only 2 months into the programme of 4 years, i was expecting a full refund of my money. But, to my surprise, they denied any refund and was very rude. The customer support executive did not want to listen to me and was saying it was all my mistake. I really feel trapped and lost my hard earned money to these guys who treat education just like a business. I sincerely request each and every parent to be vigilant and not fall prey to byjus marketing folks.

My order id with byjus is[protected]