Byju's — Urgent cancelation request

I purchase by jus IAS course 7 months ago and I paid 7 EMI... Now i faces many problem in my life.

Reason to cancel subscription are:-

1.I have had eye surgery so I can't study anything.(I attached discharge summary in the below)

2.My dad had a small accident while driving

3.Thus we have a lot of debt.

So, I can't pay EMI and can't study.

So I request urgent. But byjus not response to me... reg mail I'd ([protected]@gmail.com)