Byju's — wrong product which is not as per commitment

Address:

P 301 Rajeswar Gold View,Harni road, Vadodara, Gujarat, 390022

We have taken byjus learning product for class 9 to 12 and sales executive told us that the product will be guide by a counsellor and product will be customized as per child's ability to grasp the chapter easily. But when we received the product it was not as per commitment. Then we follow up with institution to cancel and return our money. But no body is helping and listening to us. Above all now capital float is pressuring us to make payments of emi. Please take back your tablet and we want our money back.