Mobile Service Providers Complaints

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Airtel — 59059 activation is not working

 Surbhi Khyati on Sep 14, 2019
I ported my no. [protected] from idea to airtel. The msg said i have to call 59059 to activate airtel sim. But its not working. I hv called the number several times. The call is not connecting. I tried calling the customer care number byt they said i have to go bk to the store that i purchased...
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Idea Cellular — idea port sms failed

 Tech geek on Sep 14, 2019
I tried to send a port message to 1900 from my idea number [protected] by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked...
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Airtel — international roming outgoing call drop issue

 Parthiban Sivaprakasam on Sep 14, 2019
I had enabled international roaming for uae with the amount of rs. 3998 for two times. Airtel offered 500 min incoming /500 min outgoing call and 2 gb data. But in uae i am unable to utilize the outgoing calls as the call get dropped within 20 sec.

Also they not provided the...
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Bharti Airtel — ne airtel prepaid sim not activated since 20 days

 Suraj.k.p on Sep 14, 2019
I am very upset to tell about poor support from airtel service center and customer executive. I have tata docomo sim with mob. Number [protected] and it has been migrated to airtel, and after few days the sim got deactivated, then i visited nearest airtel store and told my concern then they provided...
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Mobikwik — mobile recharge failed but amount not refunded

 Ajoy Sukumaran on Sep 13, 2019
I tried bsnl mobile recharging through mobikwik, but recharge failed, while the amount was deducted from my icici bank credit card. No refund till date despite complaining to mobikwik and bsnl.

Complaint reference number is : 12003642

Transaction id: mbk[protected]br...
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Vodafone India — random amount deduction from my prepaid numbers main account balance

 adirocks2811 on Sep 13, 2019
Hello Team,

I have sent the email with the below details to their appellate and corpcare ID. I haven't received their response in last 1 week. I have intentionally masked numbers in the below details.

There have been random deductions on my prepaid numbers xxxxxxxxxx...
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Airtel — I want my refund for the recharge amount of 359/ which was unsuccessful

 varshab144 on Sep 13, 2019
On 4th septemeber at 12:08 am i was trying to recharge my airtel mobile with ₹359/- recharge amount through airtel app, but unfortunately the recharge was unsucessful but amount was debited. I have done a transaction with my canara bank atm card through amazon pay payment mode. Since then...
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Reliance Jio Infocomm — amount deducted from account but recharge not successful

 Abdullah Khabir on Sep 13, 2019
I have done recharge of 198 for my no [protected]:on myjio app through paytm upi. The amount got detected from my account but the recharge is not successful. Kindly check into it and resolve the issue immediately. I ended up with two recharges with the same validity. As i thought the money detected...
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Airtel — no network from 5 -6 days

 [email protected] on Sep 13, 2019
Sir/madam
i used airtel service past 3 yrs but 6 days ago my sim network is not show i complaint customer care he says nearest outlet contact but in outlet he says not changed sim card in this number all banks, lpg and govt docs no so i not changed or damaged sim my airtel no is [protected]...
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Tata Docomo — reactivate my number 91 9030865096

 vedamsudhakar on Sep 15, 2019
My docomo number [protected] is deactivated. Which is linked to many services like Aadhar, bank and etc.
I want to activate this number but due Tata Docomo not functioning, unable to activate. I approached Airtel ( which is providing services to all Docomo users) stores, they did not access...
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Airtel — airtel data speed is low after usage 1.5 gb but I have 400 mb extra per day

 Joey Tribiani on Sep 12, 2019
I recharge with 448rs via airtel app. By which i got 1.5 gb/ day + 400mb data xtra which i got in offer but after usage of 1.5gb after that when i try to use that 400mb it give me on 10-20 kbps speed. After i concerned about that issue i called customer care. And you all know what customer do....
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Airtel — poor service of local airtel office agra

 Shashank1412 on Sep 12, 2019
I have corporate connection with airtel and i also porting my other number from idea to airtel. So that i have total 14 number in corporate under airtel.
I paid my bill on dt.[protected] through my cheque. But my cheque is debited on dt.[protected] why airtel local office paid by bill...
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Airtel — reactivation of international roaming pack without consent after 6 months

 Enakshi Dasgupta on Sep 12, 2019
To begin with, i was travelling abroad in the month of april 2019 because of which i took an airtel international roaming pack on my postpaid number for 1499/- in the month of march 2019. It got activated once i landed in the said country abroad. When i had taken the pack, i was told that it...
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Vodafone India — overbilling/overcharging, unresponsiveness, potential fraud

 akm11374 on Sep 12, 2019
I had traveled to uzbekistan in june 2019 from the 21 to the 28. I used my vodafone number -[protected] sparingly and mainly by connecting to free wi fi services. The only service message i received on sms or other channels during my travels was that i was out of vodafone coverage and normal...
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Idea — bill

 amitlogin on Sep 12, 2019
Bill amount is 300% more than the credit limit
Moreover on this the representative are not answering our questions
Please look into this matter
Otherwise we will file case against your company on fraud basis
Mobile number :[protected] (On which the issue is there)br...
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Vodafone India — billed unreasonably, customer service not helping, and stolen personal data and making calls to my friends and family from different personal numbers

 Sga19 on Sep 12, 2019
I had asked vodafone to provide me cheapest international roaming plan in the month of may 2019. They provided rs. 149 plan and when i came abroad, they charged me rs. 2500 for 9 mb data usage whereas i had already asked them that my number should only receive sms. This happened 4 months ago...
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Airtel — airtel number not working after port request

 prakrati mahajan on Sep 12, 2019
Hi,

I received a message from airtel that my port request is approved and by 10 pm my number will be ported.

But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim...
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Vodafone India — not able to port out of vodafone

 poornima.2607 on Sep 12, 2019
I have earlier also given a complaint about the issue of not able to port my vodafone number. Whenever i try to send a port message to 1900 from my vodafone number, the message fails saying "failed to send this message". The vodafone has blocked from sending any port message. Kindly look into...
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Airtel — my incoming calls and incoming messages are stopped

 Anil Kumar on Sep 12, 2019
I recently moved to telangana from Maharashtra. So I thought of changing circle from Airtel Maharashtra postpaid to Airtel telangana. I went to Airtel store Godavarikhani and bought sim new telangan postpaid sim as he informed me after 7 days if signal will disappear in existing sim then please...
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Vodafone India — I am not able to check outgoing call

 Prabhat Nayek on Sep 11, 2019
I am not able to check out going call details in your portal vodafone my account web page. When i am trying to open this site, page automatically directed to another site like, discover. Vodaphone.in and after logging into my account there nothing as out going call list which i had always checked...
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