Railways Complaints

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Irctc And Ixigo — online payment

 G shalini on Sep 21, 2019
I booked train ticket in ixigo app with irctc i'd in ixigo it is showing that transaction failed whereas in irctc i'd it is showing that transaction success i would like to cancel my ticket for cancellation when i went to ixigo app it is showing that you didn't done this transaction and if i...
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Indian Railways — missing person from jalandhar station

 abhik17 on Sep 20, 2019
We were travelling from jalandhar.station.my father name MURLIDHAR height 5’3 colour fair has been lost from jalandhar station as he was inside the train and train departed from jalandhar station. He is mentally disbalanced and not able to interact properly. We have lodged a complaint on railway...
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Eastern Railway — uts account - balance not credited

 Swati Malakar on Sep 20, 2019
Sir, i have paid rs. 200/- at dumdum ticket booking counter on 19.08.19 to recharge my uts wallet. But the amount has not been credited yet. I have raised complaint vide mr no. Uth 0014 9479. I have tried thousand times to talk to officers on 138. But only 3 times i got the opportunity to talk...
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Indian Railway Catering & Tourism Corporation [Irctc] — money deduct but ticket not booked. "pending from bank end"

 Kesavajureddi on Sep 20, 2019
Booking transaction id[protected]
Ransaction status pending from bank end
Sunday22sep 2019pending from bank end
Pnr number :
Reservation id: [protected]
Train no./name: 18645 / east coast expticket type: e-ticket
From: visakhapatnam (Vskp) 22...
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Indian Railway Catering & Tourism Corporation [Irctc] — reservation failed and amount debited from account

 shyboy on Sep 19, 2019
I was trying to book e ticket to jamnagar on irctc using my login id by choosing option for lower birth and the transaction failed showing lower birth option not available and reservation failed but the amount got debited from my account.

Sunday22sep 2019not booked
Transaction...
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Indian Railway Catering & Tourism Corporation [Irctc] — re:tdr process ticket id:-4998667

 Sridhar Krishnamurthy on Sep 19, 2019
The train was over 4 hours late due to monsoon and so i could not travel and had to go back home.

I demand to escalate the matter as irctc is refusing to process my refund and i have received below response from irctc;

'your tdr requested against pnr no.[protected]...
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Indian Railway Catering & Tourism Corporation [Irctc] — pnr number : 4816975755 reservation id : 100002019853375 ticket id:-4998639

 Sridhar Krishnamurthy on Sep 19, 2019
I booked udayan express to travel from pune to thane on 4sep.

I went to the station and was informed that udyan express is terminated at sholapur. This caused me a lot of inconveniences as i wasn't aware of this and moreover, irctc website allowed me to book this train pune to...
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Indian Railways — refund back my amount

 Aasif Javed on Sep 19, 2019
Hello,

Pnr no :- [protected]
Mobile number :- [protected]

I have cancelled a ticket and the payment was done through (Debit card mode) so i didn't got my refund till now the amount was 485/- that you should refund, and the total fare was 605, it has been more...
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Zaakpay.com — money deducted but money not transferred in uts r-wallet

 Anupammaurya on Sep 18, 2019
Sir I had initiated transction of transferring in uts R-WALLET on 18 Sept by using Google pay linked through icici bank.The amount of tra action is 1000.The UPI transction id of my transction is[protected].Google transction of google pay is CICAgKCGja7iGQ. My money from account is deducted...
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Indian Railways — delay in delivery of parcel (prr no : 2009768043)

 Dhiraj Bombarde on Sep 18, 2019
Sir,
I have booked a parcel, containing a two wheeler (activa), on 4/09/2019 from Nagpur station. Its destination station is Kamakya, Assam. I have been tracking parcel from the day of booking and its still showing that it reached at Howrah on 7/09/2019. today its been more than 10 days...
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Zaakpay.com — irctc ticket transaction failed need refund.

 Musarinu on Sep 18, 2019
Bill payment of rs.2557.20 on september 13, 2019 towards (Zaak pay) has been debited from my account.
Payment id: [protected];
Consumer code: 23101_zp59268566ab49c_ ;
Bill reference information: zp59268566ab49c.

The tickets not got booked but i have been...
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Municipal Corporation Of Greater Hyderabad — dog menace at s&t, workshop mettuguda.

 Kutala Madhu on Sep 18, 2019
Please direct the concerned official for catching stray dogs which are in large numbers in the workshop premises.

These dogs are creating menace by attacking the workers working in this office.

It is requested to depute your dog menace squad for catching the stray...
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Confirmtkt — refund is not done even after 2 months

 Varshasnair on Sep 18, 2019
I had booked 2 railway tickets for 9th august from mangalore central to kannur and train got cancelled due to heavy rain. They messaged that it will be refunded but till now, even after 2 months i haven't received my money back. Then they send a screenshot stating refund is done and it will...
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Razorpay — irctc ticket booking - amount debited but ticket not generated

 Paritosh Mahapatra on Sep 18, 2019
I booked an irctc ticket through google pay on 17/09/2019 (Transaction id[protected]. The money was debited from my account but the ticket was not booked. Yet, the transaction is shown as successful in google pay app while irctc shows that it is a failed transaction. I have attached pictures...
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Southern Railway — first class issue in chengalpattu to chennai beach

 Suresh Murugaiyan on Sep 17, 2019
Hi sir,
Am suresh, am travelling from chengalpattu to guindy in first class compartment with proper first class ticket. But every day there is so seats available for who have having first class ticket, most of the people are travelling in first class without proper tickets, then what...
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Zaakpay.com — zaakpay.com refund uts railway reservation payment failure

 Prasad rawale on Sep 17, 2019
I have been deducted with ₹300 (As 2 different values as, ₹200 & 100) with name as purchase at zaak e-payment services on 16th september 2019. For uts rwallet recharge.
But not credited in uts app. I used google pay service fir this.
Please refund me the value.
I have...
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Payumoney — refund of money through payu gateway

 Swarnalatha velugoti on Sep 17, 2019
I have booked two tickets in irctc and payment is made through payu gateway. Later i have cancelled both tickets. Irctc has refunded the amount but the same was not debited in my bank account. As the payment is made through payu gateway, refund will also be through payu gateway. The amount is...
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Indian Railways — luggage theft in train no-15228 3ac b4 coach seat no b4/39, dt-16-09-19 pnr number: 6733977139

 Rajeevblr on Sep 17, 2019
My parents who are senior citizen and travelling in train no-15228 3ac b4 coach seat no b4/39, dated[protected] pnr number: [protected], their luggage theft in running train yesterday night. No security person available in night and again indian railways failed to provide security to passenger...
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Rahul Jain — amount refund

 pjainrahul on Sep 17, 2019
I have booked railway tickets through irctc mobile app but after the confirmation of payment page got blank for 2min and my money got debited inr 124.5/- from my account but my ticket was not booked and when i was checked my account statement the i got remarks in narration column '[protected]-...
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Indian Railway Catering & Tourism Corporation [Irctc] — it says refund has been done for cancelled waiting list ticket. but money didn't get credited in my bank

 Prashant_KS on Sep 17, 2019
1) transaction id: [protected]
Pnr: [protected]
Journey: yesvantpur to bhubaneswar
Date of journey: 4th october 2019
Cancelled date: 12th september
Refund date: 16th september (Not refunded)
Booking amount: rs 2955.4
Refund amount: rs 2855.4...
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