Railways Complaints

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Makemytrip India — regarding refund of cancelled ticket

 saifbns on May 18, 2019
Actually i cancelled a train ticket on 05th april 2019, but my refund is not credited in my account yet
I called makemytrip so many times every customer care executive said me that please wait for 24-48 hrs definitely u will receive your refund
At the last i talked with mr. Amar...
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Indian Railway Catering & Tourism Corporation [Irctc] — refund not received for tdr filed

 Ananya Mehrotra on May 17, 2019
I filed tdr on 24 april 2019 with pnr no. [protected] nauchandi exp. From bareilly to prayag due to train not touching the boarding station i did not board the train. Unfortunately the tdr status is showing cr registered. I also filed another tdr with pnr no.[protected] from nauchandi exp from...
Complaint comments  Read comments Complaint country BareillyComplaint category Railways

CRPF — amount deducted but not credited

 Bikul Kumar on May 17, 2019
Dear sir tickets is not booked and payment is debit from my bank account.

My id. Bikultomar
Booking date. 24/5/2019
Book by. Ixigo
Payment by. Google pay / bhim (App)
Booking id.. 2njistuqx8iunfj82p
Order id.. Ixitr[protected]
Amt.5290.br...
Complaint comments  Read comments Complaint category Railways

Ixigo — amount not refund

 Bikul Kumar on May 17, 2019
I recently had tried to book train ticket from ckp to ndls through ixigo train app and gone for upi bhim payment. After my account got debited with an amount of rs.5290, ticket not booked and transaction failed after some time but my amount deducted from my bank account. But my refund amount...
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Ixigo — amount deducted my account but ticket not book

 Bikul Kumar on May 17, 2019
R/sir
I was trying to ticket from ckp to ndls through bhim upi payment gateway on 24/04/2019, ticket not booked and transaction failed after some time but my amount deducted from bank account (Indian bank). I am still waiting my refund amount not yet received so far. Reqst check and...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — website being insanely slow

 BasuBoss on May 17, 2019
Slowness observed in tatkal booking:
1. Loading the captcha
2. Logging in
3. Displaying the saved passengers list
4. Nationality drop down is not displayed
If these are not addressed at all, then no use of tatkal booking
The website is just pathetic.br...
Complaint comments  Read comments Complaint category Railways

Southern Railway — ladies special - insensitive railway staff - tambaram

 TSPriya on May 17, 2019
We are coming in chengalpattu to beach train that reaches tambaram around 8:46 am (At vandalur 8:23 am)
Ladies special at tambaram station starts at 8:43 am. (Toward beach)
We are about 300+ ladies getting down out of our chengalpattu train to catch that ladies special
But...
Complaint comments  Read comments Complaint country KanchipuramComplaint category Railways

Indian Railways — books parcel not received

 Gowrishankar Yadav on May 16, 2019
Sir, i have booked one parcel containing 8 cartons packed in to 4 plastic gunny bags, containing valueable books and kichen ware, on 8-5-2019 at tiruchhirapalli, vide rt. No. S 403092. To visakhapatnam. Daily i am going to visakhapatnam railway parcel office and enquiring about my parcel. They...
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Zaakpay — regarding my cancelled ticket refund amount

 Cvjmoksha on May 16, 2019
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 495.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:09-may-2019
Refund processing...
Complaint comments  Read comments Complaint category Railways

Indian Railways — cleanliness & discomfort while travelling in 16348 train

 Sebastian Philip on May 16, 2019
1. Such a shabby train
2. Toilets are so horrible such that urinating itself cannot be thought of
3. I generally travel by sunday night from awy to kcvl and the next day, i have to attend office. Due to disturbances experienced while travelling by sleeper class, recently for the...
Complaint comments  Read comments Complaint country ErnakulamComplaint category Railways

Indian Railways — refund of untraveled ticket pnr no. 6628482232 and 4604962487

 Aswini Tripathy on May 16, 2019
1. I booked e-ticket from visakhapatnam (Vskp) to chatrapur (Cap) through irctc web site for 03 may 19 by vskp-asr-hkg express (Train no. 18507) (Pnr no. [protected]). I was informed that the train will be diverted via vizianagaram (Vzm), sambalpur (Sbp) and will not be passing via chatrapur...
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Zaakpay.com — complain

 [email protected] on May 16, 2019
Sir i had done my transaction on 3 may 2019 but my transaction failed due to unavailability of seats
On 4 may 2019 i got an email from ircrtc that your transaction has been processed but after 11 days refund had not been credited in my account
Transaction i'd [protected]br...
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Zaakpay.com — irctc ticket cancellation refund not received refund id: 100000331651716

 PriyankaPP on May 16, 2019
Transaction id: [protected]
Pnr: [protected]

Transaction date: 11 may 2019
Tatanagar jn (Tata) c shivaji mah t (Csmt)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: credit & debit cards / net banking / wallet (Powered...
Complaint comments  Read comments Complaint country East SinghbhumComplaint category Railways

Ibibo Group / Goibibo — train booking was not confirmed as I paid the money..

 sahil batra on May 15, 2019
I have booked a ticket from Chandigarh to new delhi but that was showing an error of waiting for payment, where payment has been made and my credit card statement is saying that i have paid the money to goibibo. Tried a lot to call goibibo support on all the number no call connection. Also no...
Complaint comments  Read comments Complaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — cheating by water vending machine vendor

 Sasmita R on May 15, 2019
Dear sir, at abu road rly station, water vending machine vendor is cheating customers by supplying ro water at the rate of rs 25/5 ltrs and rs 10/2 ltrs etc whereas the rate displayed there is contradictory to the actual supplied rate. On enquiry the concerned vendor argueeing shamelessly and...
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Ixigo — train ticket amt refund

 Shunmugapriya20 on May 15, 2019
I book train tkt from ixigo trains app from chennai to madurai pandian express. Travel date 30.4.2019. Pnr[protected]. Ixitr[protected]. After chart preparation ticket status is wl. I received mail from irctc refund amt will be refunded automatically from ur agent. But still now it was not refunded....
Complaint comments  Read comments Complaint category Railways

Indian Railways — not recd of parcel/luggage send through indian railway

 BRIGHT FUTURE TRG BLOGE on May 15, 2019
1. respected sir, myself Md saidul islam and i work in indian army I had booked 01x two wheeler, 01x steel box, 01x GP BUNDLE from guwahati (GHY) to balasore(BSL) on 26 Apr 2019 by train number 22502DN my PNR Number is [protected](self booking) but on the date i have not received yet. I have...
Complaint comments  Read comments Complaint country BalasoreComplaint category Railways

Indian Railways — consignment misplaced or stolen

 abhi_tulshyan on May 15, 2019
Dear Sir,

I had booked a consignment from Jaipur on 8th May 2019 for Howrah under PRR no.[protected] for 29 cases but on 11th May at Howrah I received only 28 cases which I took the delivery, on enquiring at Howrah station I was told that 28 cases were received at the inward parcel...
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Indian Railway Catering & Tourism Corporation [Irctc] — no ac chair car coach in train number 22685

 naru_25 on May 15, 2019
I booked a ticket from tumakuru to davangere, for yesvantapur-chandigarh samparkakranti express, and when i opened the irctc app it showed me the availablity of tickets as 63 for chair car so i booked, but later when i tried to check coach position i found that there is no chair car at all,...
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Irctv — irctc refund

 Jaya251015 on May 15, 2019
Sir i have booked a ticket through irctc connect and cancelled three tickets on april17 2019. Still i didn't receive the refund amount 540rs/-. Irctc has refunded the amount two weeks before itself to zaakpay but u didn't take action to refund pls take my complaint refund my amount. Refund i'd...
Complaint comments  Read comments Complaint category Railways

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