Railways Complaints

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Indian Railway Catering & Tourism Corporation [Irctc] — it says refund has been done for cancelled waiting list ticket. but money didn't get credited in my bank

 Prashant_KS on Sep 17, 2019
1) transaction id: [protected]
Pnr: [protected]
Journey: yesvantpur to bhubaneswar
Date of journey: 4th october 2019
Cancelled date: 12th september
Refund date: 16th september (Not refunded)
Booking amount: rs 2955.4
Refund amount: rs 2855.4...
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Indian Railway Catering & Tourism Corporation [Irctc] — railway ticket booking

 Annes xavier on Sep 17, 2019
I attempted booking ticket for nizamuddin express on 15 september 2019. But it displayed an error and the operation failed, but money was deducted from my indian bank account, and i haven't received any refund yet (₹718). It's been 2 days since then. Why is it not refunded yet, please see...
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Indian Railway Catering & Tourism Corporation [Irctc] — I did not receive refund after cancellation of ticket.

 [email protected] on Sep 17, 2019
I booked a ticket from ramganj mandi to jaipur from the payments app phonepe, the pnr of which was [protected]. The status of the reservation was pqwl4, due to which i cancelled the reservation and i was told to recieve a efund of ₹540/- into my bank account from which i paid for the ticket....
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Allahabad Bank Chargeback Dispute Team — online payment not refunded

 Vijaybhan on Sep 16, 2019
I book a train ticket on 21/08/19 through rail yatari app, rs 1231.64 is debited from my bank account but ticket is not booked my refund not received 26 days. Reference no-rfnd_d8tbzrzhfsib5t. Kindly do needful. A r n 30004692349233100152747
Vijaybhan ac no [protected]
Please help...
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Paytm — didn't receive refund

 Priyank Mamar on Sep 16, 2019
I cancelled a ticked from paytm and i didnt receive refund yet and i cancelled the ticket on 9 september and booking id is [protected].. I messaged to paytm but they are saying that money has been initiated from paytm but my bank is taking time after that i called bank but they are saying that...
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Konkan Railway — no water supply in washroom and basin

 PratikKudali on Sep 16, 2019
Today i traveled in train no 01014 thivim to ltt ganapati special. I boarded in rajapur road. There was no water supply in washroom and basin.. Food which served after rajapur road was not good, it was spoiled.. Took 240 rs. There is no pantry car service available, so couldn't register complaint....
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Indian Railway Catering & Tourism Corporation [Irctc] — tdr refund not received

 manishmishra19 on Sep 15, 2019
Hi, tdr was filed on 25-jul-19 for train not touching the boarding station on journey date 27-jul-19. Pnr number [protected].
As per the online status tdr was approved on 6-aug-19 and pay order date is mentioned as 14-aug-19, but even then as of 15-sep-19, the refund is not yet credited...
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Indian Railway Catering & Tourism Corporation [Irctc] — tdr rejected train was 8 hours late and passenger not travelled

 gupta_rajj on Sep 15, 2019
I booked ticket in train lichchavi exp 14005 for sunday, 8 sep, 2019 (Pnr: [protected]) from kanpur central to anand vihar terminal and the train was 8 hours late so i did not travel and filed tdr under reason "train late more than three hours and passenger not travelled".
But today i...
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Indian Railway Catering & Tourism Corporation [Irctc] — valid tdr repudiate

 rahkarpm on Sep 15, 2019
I filed tdr via irctc as train was running late more than 10hrs, but tdr is rejected.
Pnr : [protected]
Doj : 24/07/2019

Train departure time : 20:30
Tdr registered time : 20:49 (Within time period of guidelines)
Tdr category : train running late by...
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Indian Railway Catering & Tourism Corporation [Irctc] — ticket not booked but money deducted from account

 Bharatendu Mohanta on Sep 15, 2019
I tried to booked my train ticket in bbs duronto express (12282) on date 31 oct 19 but it was not booked but money deducted from my account amount of 1293.19 rupees. Details attached with the attachment. On the transaction history it was reflected that amount received from bank. And also i check...
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Indian Railway Catering & Tourism Corporation [Irctc] — tdr filed not getting refund neither I can check status with zonal railway

 Karthik Subhash on Sep 15, 2019
My train got diverted and we didn't traveled in it and i filed a tdr within 24 hr.
In tdr history its showing, but when i check refund status with zonal railway while checking it says "file don't exist".

Its been more than a month, i am notable to know refund is processing...
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Indian Railways — wallet stolen in train

 SurajSC on Sep 15, 2019
Yesterday 14th sep. 2019 i was travelling to virar in the afternoon.
I took train 4.15 pm (Bandra-virar) from dahisar
After crossing niagao station i found that my wallet is stolen.
It contains my debit card, company id, railway pass,
As well as my aadhar smart card.br...
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Zaakpay.com — ticket booking through irctc app

 DrBhagirath Prasad Rawat on Sep 14, 2019
I was booking ticket on irctc app on 6/09/19. I had transaction through your gateway. An amount of 424.17 ₹ debited my account but ticket was not booked. Details as following: transaction id of irctc — [protected]. Date — 6/09/2019. Payment status - payment not received from bank....
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Metro Railway, Kolkata — non refund of security deposit of smart card.

 Dhanrj on Sep 14, 2019
With ref to above i am extremely sorry to complain against the metro railway, kolkata and it was seen so many times that they totally cheat the public in the way of taking sec dep and at the time of refund they make so many types of excuses for which any passanger were ubable to fight.
br...
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Indian Railway Catering & Tourism Corporation [Irctc] — caution: confirmed ticket become waitlisted pnr: 4263629745

 Gopu_r on Sep 14, 2019
Please be careful while booking tatkal ticket online. Railways won't take in-charge since online booking is handled by irctc and not concerned with indian railways (As per what they says, on inquiring at 139). For tatkal, it is better to book directly in indian railway and avoid irctc. Their...
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Indian Railway Catering & Tourism Corporation [Irctc] — "pending from bank end"

 Imran.Basha on Sep 14, 2019
I booked a train ticket in 12625 (Kerala express) on 13/09/2019.
However, it shows "pending from bank end" till now. Money has been deducted from my bank account. The status of booking is not still clear, so I am not able to book another ticket.
I need final confirmation about...
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Indian Railway Catering & Tourism Corporation [Irctc] — railways ticket concession for cancer patient

 sabari kumarasan on Sep 14, 2019
I tried booking the cancer concession ticket for my mother with valid proof and certificate.
Booking application was refused by saying that sri ramachandra medical centre hospital is not in ticket concession list.
My hometown is in dindigul district from dg to ms (Pincode:624204)br...
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Indian Railways — requesting for a stoppage

 Debula on Sep 13, 2019
As we are regular passenger from keonjhar to amarda road we are facing problems as most of the trains have no stopage at jakhapura junction which is communicating keonjhar town to howrah. So please kindly provide more trains stoppage at jakhapura junction as it's a major stoppage which is communicating...
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Indian Railway Catering & Tourism Corporation [Irctc] — amount deducted from account, ticket not booked and not refunded to my account

 girishpunarva on Sep 13, 2019
Transactin id - [protected]
Transaction date 31/08/2019

I tried to book train from channarayapatna to yeshvantpur on above said date amount deducted ticket not booked and not refunded, called customer care he asked check account after 15 min, but of no use, i reported...
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Indian Railways — refund not received on cancellation

 veeru76 on Sep 13, 2019
PNR[protected] train no 15015 date of cancellation 17/06/2019 amount rs 6360 not received amt originally paid from allahabad bank debit card no.[protected] in the name of mamtha enterprises is not received yet to my bank account no [protected] Allahabad Bank Bannegatta Road Branch Bangalore...
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