My friend and I went to the CCD in Vashis inorbit mall and the experience that we had there was something neither o[censored]s ever had in ANY eatery.
We arrived at the cafe at approximately 5:50 PM, ordered one regular
cappuccino, one toffee cappuccino and a cheese toastie (don't remember the exact name of the product), the total bill amount adding up to Rs. 490.
By around 6:10 PM the staff started lingering around our tables making us quite uncomfortable. My friend had finished his coffee and toastie and I was still drinking mine. We were in conversation when a staff member immediately popped up to see if I was done with my coffee, after which the staff members lingered around our table making us very uncomfortable to say the least.
The moment I finished my cup of coffee they came and cleaned the table and 2 minutes later a staff member came and asked us to leave. My friend and I were extremely confused. We asked for clarification, to which the staff member said, according to company policy, you can only sit for 30 minutes, if you wish to sit for longer you have to reorder. The duo who was brought to our table heard the conversation and was equally appalled and asked the staff member how they can "kick us out" to which the staff member repeated the same "policy" line he gave us.
I was extremely put off and stormed out of the cafe not wanting to spend an additional second being treated the way we were.
I don't know if the so called policy is in place and if it is, please display it in caps outside your outlets before customers spend their money only having to be kicked out of your outlet before the timer goes off! Was this information helpful? | 
