[Resolved]  Cafe Coffee Day — cheating on customers

Address: Kolkata, West Bengal

On sunday, 5th of august.. Me and my friend visited cafe coffee day..in mani square mall, kolkata... After we placed our order they asked for the money... The bill was approx 1500 initially... We gave them a 2000 rupees note... They returned back the balance to us... My friend put that balance in her purse... After good 15 mins, the lady at the cash counter told us that mistakenly she had returned 3 notes of rupees500 instead of one and told us to return the money back to them... We were shocked... We told her that she had given back only one note of rupees 500... She started to argue and without giving us any proof.. With the help of other workers forcefully charged the money from us... We were helpless and had to give the money to them without any reason... We are feeling extremely cheated... We will never go to that place again... But how can we get back our cheated money.. Please helpless they have taken rupees 1000 extra from us forcefully... We want justice.
Regards
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Sep 10, 2018
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Cafe Coffee Day Customer Care's response
Hi,

Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolved.

Regards,
Team Cafe Coffee Day
 
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