[Resolved]  Cafe Coffee Day — Extremely arrogant behaviour from CCD Manager at DLF Galleria & Unitech,New Town KOlkata

Address:	Kolkata, West Bengal, 700156
Website:	www.cafecoffeeday.com

This is to bring to your notice the extremely arrogant and bossy behaviour of the Manager Biswajit at DLF Galleria & Unitech, New Town Kolkata Cafe as if he is the owner of the whole company treating customers like replaceable materials.I have been noticing this for a very long time and having been a customer to CCD for last 5 years i never met such treatment.I regularly visit the 2 Cafes and often spend long hours billing 300-400 Rs at every occasion but i never received the treatment i received today.I had kept my bag after having found a empty table with 2 chairs and i was a single person.I received an emergency call for which i stepped out of the Cafe.When i cam back i couldnt find my Bag and was surprised to see that it was kept in a remote location and another gentleman sitting alone at my place.I was surprised to see that this Manager has been doing this for a long Time.
I understand that Every Manager has Targets and wants to accomodate maximum guests in order to earn more Revenue but i would like to remind that a sophisticated Cafe like CCD where we pay premium price to receive atleast good treatment if nothing else.
My earnest request is not to treat Customers like money making objects
This Manager Biswajit Said this is my Cafe and he cant accommodate me anywhere in the cafe.I asked why he removed me from my Seat without my permission and also my belongings.I would have understood if there were people standing queue to have sit but even that wasnt the case.

The price we pay for having to sit in CCD should be given in such a way when
Customers receive such treatment.