Cafe Coffee Day — I have paid Rs 1679 on 24apr for 09frappe offer on ccdonline.in but it's not working despite complaining on [protected]@cafecoffeeday.co

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Cafe coffee day bangalore

This is the snapshot of my order. Order no. Order date, 09 frappe pending status, my name:VIVEK VERMA, Mobile no. [protected]. Still, it is not working and I have already paid Rs 1679. Pls resolve the issue. I am unable to use my 09 frappe offer in ccdonline.in
Name: VIVEK VERMA
ORDER NO. 463951
MOBILE NO. [protected]
ORDER DATE: 24APR 2021
STATUS: AMOUNT RS 1679 PAID BUT NOT WORKING SO UNABLE TO REDEEM/USE.
SNAPSHOT OF ORDER ATTACHED.
KINDLY RESOLVE THE ISSUE.