[Resolved]  Cafe Coffee Day — Improper Behaviour

Address:

Kolkata, West Bengal

I purchased two chips on 16th April'15 in CCD near RDB Cinemas, Infinity Towers. There were no customers at that hour-02:00 AM. We sat there and it took around half an hour to complete the same. On payment of the bill, the sales executive in a very rude way communicated to us that chips are not to be sit and eaten, rather they need to be carried along. We cant have chips sitting in the cafe. These are a matter of great shame and call for immediate action to rectify the same as they may hurt the image of such a big MNC like this. Since you are ultra smart to probe the matter and mail id, kindly take proper action. The same could have been communicated in a polite way but instead a harsh tone was used. I could have a creating a chaos over there but keeping in mind the great reputation of CCD, I remained silent. It could not be understood as how such ill mannered people sit at the desk and converse with the customers. If he would have said in a polite way, we could have gone, there is no constraint of space in there. Hoping for a positive reply. Regards, Vivek Bindal Mob No :[protected]/[protected]