[Resolved] Cafe Coffee Day — order of a latte coffee and a super snacker combo

Abhayvir

from Hajipur, Punjab

Address:

House no. 3486, sector-46C, Chandigarh, Punjab, 160055

Today on visiting a ccd store in mohali (Detailed location: near hp petrol bunk & khalsa college, phase 3 a, sector 53, sahibzada ajit singh nagar, chandigarh 160055), we ordered a latte coffee of 158 and a super snacker combo of 210. The employee made a bill of 436 (Charging an extra amount of 72 for a chocolate syrup on top without giving any knowledge about it). Now on asking a bill she said that it is misprinted. She could have generated it again by reprinting it but instead she was laughing. So i got a kot with me. Look into the matter as the board on the counter stated a refund on not getting a proper bill.

You can contact me on: [protected]@gmail.com

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Jan 5, 2020

Complaint marked as Resolved

The issue has been resloved by the manager at the same outlet. I thank him for his kind cooperation. As promised by them, they have provided us with the treat. Hence, the complaint is closed by my side.

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

Cafe Coffee Day Customer Care's response Dear Sir,

We'd like to look into this. Please mail your contact number at [protected]@cafecoffeeday.com for us to investigate this further.

Regards,
Team Cafe Coffee Day

Dec 31, 2019

Updated by Abhayvir Sir,
Couldn't find the address to mail you at. You can reach me @+[protected].

Abhayvir singh