[Resolved]  Cafe Coffee Day — Payment Issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Had visited Cafe Coffee Day last night at the Gardens Galleria mall, next to GIP in Noida. The total bill was RS. 617/-, had offered my credit card to pay, on which I was told the card machine is not working, I asked them if I can make payment through Paytm, upon which I was given some mobile no on which I paid through my Paytm. Thereafter, I asked for the bill, on which the counter guy told me they will be able to give only manual bill as the billing was made through Paytm.

I seriously feel I have been cheated on the billing, also since there is a cash back of 15% if paid thru Paytm at CCD.

Looking forward a your reply & action.

Regards/Rajneesh
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Jan 15, 2017
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2016
Cafe Coffee Day Customer Care's response
Hi

Please send us your details and what is a suitable time to give you at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
Complaint comments 

Comments

I visited the store in HBR and they swiped the card but they told that it is not working and then the asked me to pay in cash.
When i returned home i saw the message was deducted from my account.
Request you to refund the amount 175 Rs asap.
I call ur call center 3 times my complaint no is: 1165 no one come to repair that since 3 days .plzz give me support ... plzz call me on [protected] mr abhishek call me and resolve the problem as soon as possible

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