[Resolved] Cafe Coffee Day — regarding serving non-veg burger instead of a veg burger

 
1 Review
 capoorva on Jan 21, 2018
I am a student at iit, kanpur. I want to file a complaint against you guys for serving non-veg burger instead of a veg burger to me and my friends multiple times. For you, this might be a simple useless mistake but this severely affects the sentiments of a person who is a hard-core vegetarian. You should take strict actions against the employees who are doing these activities not even once but many times. This shows your negligence towards your customers and merely saying sorry is a sinful act. I hope you will take my advice seriously and do needful actions in future.

Regards,
Apoorva
Complaint marked as Resolved Jan 22, 2018
They called me from this number 7379889883. They suspended the concerned person and appointed a supervisor for the same.

Complaint Status


[Jan 21, 2018] Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Cafe Coffee Day Customer Care's response, Jan 22, 2018
Hi,

Please send us your contact details and what is a suitable time to give you a call at customercare@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
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    Cafe Coffee Day - regarding serving non-veg burger instead of a veg burger