Calcutta Electric Supply Corporation [CESC] — cesc online bill payment done by netbanking via amazon pay gateway, bank account debited but cesc payment receipt not generated. | |||||
Submit a Complaint I made twice cesc bill pay of rs 240 dt: (11/02/20) and rs 250 (15/02/20) consumer no: [[protected]] customer id: [[protected]] bill no: [[protected]] bill dt : 09/02/20 From cesc site through netbanking via amazon pay gateway . Rs 250 got debited from my bank but cesc not generated payment receipt as cesc didnt receive the payment confirmation from the payment gateway . Account number SBI [[protected]] Transaction date 15/02/20 Transaction amount inr 250.00 Paid to mab[protected]@axis Status : successful Bank reference id:[protected] Bank Transaction description: To transfer UPI/DR/[protected]/CESC LTD/UTIB/mab.037133/UPI Whereas rs 240 succesfully payment done and generated cesc payment receipt . I have attached my netbanking statement page screenshot to prove that rs 250 is already debited from my account. Transaction id is shown in statement. Kindly plz acknowledge Thanking you Akash Jaiswal Was this information helpful? | |||||
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Paid the bill for February'2020 on 29/02/2020 by credit card and received text message confirming the receipt of the payment subject to realisation. Though my bank has confirmed the transaction, I have not received the confirmation through mail yet
Reply
I have done the payment of electricity bill of month feb 2020 from my debit card. But i did not receive any bill or receipt.
The money has also been debited from my bank SBI account to CESC.
I would like to get a receipt or payment statement from CESC
The money has also been debited from my bank SBI account to CESC.
I would like to get a receipt or payment statement from CESC
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![Calcutta Electric Supply Corporation [CESC] Phone](/img/bn/phone.svg "Calcutta Electric Supply Corporation [CESC] Phone"){kind=small}
+91 22 2225 9157
+91 22 2560 4049
+91 22 2225 9156
![Calcutta Electric Supply Corporation [CESC] Website](/img/bn/www.svg "Calcutta Electric Supply Corporation [CESC] Website"){kind=small}
![Calcutta Electric Supply Corporation [CESC] Address](/img/bn/location.svg "Calcutta Electric Supply Corporation [CESC] Address"){kind=small}
CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001