Calcutta Electric Supply Corporation [CESC] — Paid bill through upi but CESC denying

I have made the payment through QR code printed on bill (payment after due date) as on 8th Jan an amount of Rs 3770 but CESC is denying that they have not received the payment.

Cust id [protected]
Name Asish Biswas
Bill Number [protected]/09201
Registered e-Mail Address: rik.[protected]@gmail.com
Complaints Docket Number 92167

Amount Rs 3770; Date 8th Jan 2020
UPI Transaction ID[protected]
Payee Details: CESC Ltd (mab.[protected]@axisbank)
Payor Details: Sohini Biswas (Standard Chartered Bank - [protected]@okicici)
Google Pay Transaction ID - CICAgKCzulumNg
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
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    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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