Canara Bank — currency quality is not good

Address:Lakhimpur Kheri, Uttar Pradesh, 262701

I have withdrawn five thousand rupees from canara banks atm of lakhimpur kheri branch at 6.25 pm at 5 november 2017, but few currency ie.. 1000 rs is not good condition (Tow pair of 500 rs.) but bank stafs deny it and not exchange this amount. Cctv futez is available in bank.
So tel me how i exchange my mony
Please give me reply immediately.
Thanku.
My email is [protected]@gmail.com
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I transferred money by can mobile app .useing Beneficiary account number and ifsc code but transaction failed but money was debited by my primary account it doesn't credited to Beneficiary account. It's came like this Beneficiary Bank node is offline.Please try again later. Please solve my problem please refund my money.

I am using Redmi note4 purchased from Flipkart. I tried to download canmobile app
I am not able getting link Ian getting your country is not available this app
Murthi.M
[protected]

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