[Resolved] Canara Bank — transaction failed and amount debited didn't reversed

VIJAY JOHNSON

from Malappuram, Kerala

Address:

560064

Hello,

Canara bank team,

I'm vijay. J customer of canara bank, a/c number, branch - yelahanka new town, made two transactions for transferring funds to other a/c through google pay app on 25 january, 4:29 p. M and upi transaction id is[protected] and[protected], both transaction failed and money deducted from my account which i didn't get back in, the transaction was rs 10700 and rs 100 i want to know when it will get reverse to my bank account,

Thank you

Regards
Vijay. J

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Feb 5, 2019

Complaint marked as Resolved

Canara Bank customer support has been notified about the posted complaint.

Jan 31, 2019

Updated by VIJAY JOHNSON a/c number:[protected]

Jan 31, 2019

Updated by VIJAY JOHNSON both amount has debited from my account, but it didn't sent to respected account please process as soon as

Jan 31, 2019

Updated by VIJAY JOHNSON I m supposed to receive a refund from paytm app and freecharge by 30/11/2018 but it still isn't credited. paytm and freecharge confirmed the refund has been processed and have given a refund reference number given to them by the canara bank hereby confirming the refund. The reference number is FCVW[protected] for freecharge and[protected], [protected] for paytm. My canara bank account number is[protected]. I paid the transaction using my canara bank visa debit card ending with 4995. Amount is ₹47. I did this transaction on 30/11/18. They initiated and processed it by 3days.

Feb 01, 2019

Updated by VIJAY JOHNSON PLEASE SOLVE AS SOON AS POSSIBLE