[Resolved] Capital First — Against Two Wheeler Loan

bathuluru mahesh

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560102
Website:	www.capitalfirst.com

Hi,

My agreement No : 5076522.

Capital fist has been settled 41, 000 to close my account and i received settlement form also. i have paid the amount of 41, 000 on 21st Oct 2016.

i called to Kaushik (Koramangala, Bangalore) from capital fist, he said nothing pending from him i need to follow up with Customer Care and i called to customer care 15 days back they asked me to send settlement form and i have sent also, again yesterday i called to customer care again they asked me to send settlement for.

Still my account is showing active, requesting you to conclude this.

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Nov 30, 2016

Complaint marked as Resolved

Hi Consumer Team, post raising complaint next day i got call from Capital First team and they said they will ensure to close this issue soon. after 2 days my account has been closed and 29th i got the NDC(NOC) form also. Thanks a lot Consumer team.

Capital First customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Capital First Customer Care's response Dear Mr. Bathuluru,

This is with reference to your concerns regarding settlement of loan.

Further to our telephonic conversation, we would send you the final response on your email address [protected]@gmail.com (email id masked for security reason)

Assuring you of our best services always.

Regards,
Capital First Limited

Nov 23, 2016

Updated by bathuluru mahesh When can I expect the closure, it's almost 1month.
I need necessary action immediately on this.

It's effecting my cibil even I paid also.

Verified Support

Nov 30, 2016

Capital First Customer Care's response Dear Mr. Bathuluru,

Thank you for your kind words, we trust this resolves all your queries to your utmost satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited