[Resolved]  Capital First — amount debited

Address:306902

Investment intermedi

Me name is shankar lal sbi account number [protected]
My and ifsc code sbin0006943 pls tell me why 295*7=2065rs is debitedmy account in investment intermedi without my knowledge. And without any otp. So pls kindly help me to stop this deduction. Your support would be highly appreciated. Pls refund my money total 2065 transferred to investment intermedi.
A/c... Without my permission... You requested to kindly refund my 2065 rs and please close this account... Otherwise i will complaint in consumer court
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Mar 10, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
Capital First Customer Care's response
Dear Sir,



Greetings from Capital First!



This is with reference to your concerns regarding amount debited from your saving bank account.



We are concerned about your query. We request you to write to us at social.[protected]@capitalfirst.com with your contact number to address your concern.



Assuring you of our best services always.



Warm regards,



Snehal Poojary

Nodal Desk

Team IDFC First Bank

www.capitalfirst.com
Complaint comments 

Comments

Today on 5th feb 2019 my EMI got debited twice from my bank account...how can it be possible...when i contacted customer service they said payment is still not updated and told me to contact after 3 days... CAPITAL FIRST is doing all fraud activities... refund my amount ASAP.

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