[Resolved] Capital First — Charge me extra | |||
I purchased Scotty from Malwa Honda I late for pay my EMI and he charged me 1500 in months than I also pay that charge after that he charged me again 400 and I ask which charges u give me than he mail me u need to pay this charge very cheated company I suggest u friend never purchase any product this side and my loan id is 10337727.and he mail me. Dear Mr. Panday, Greetings from Capital First! This is with reference to your email dated June 15, 2017 with regard to EMI for your loan account number 10307727. We would like to inform you that you emi has bounce due to insufficient funds Also note that you have total over dues of 1, 500 out of that you have paid 1100 was of June Month over dues 2017 and 400 of may 2017. Also note that there is no Excess amount received for reference statement of account has send. Access your loan account details on Capital First mobile App. Please use login credentials of Customer Portal for access. You can download the mobile app by clicking goo.gl/QpKG2W. For any further clarifications, please feel free to write back to us or call us at our Helpline Number[protected]Local charges applicable) between 9:00 am to 7:00pm Monday to Saturday. Assuring you of our best services Regards, Dipti Sinha Customer Service Capital First Limited and one things i pay already 400 when he charged me. Was this information helpful? | |||
Jul 28, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 Capital First Customer Care's response Dear Mr. Panday, This is with reference to your concerns regarding the loan account. We tried contacting you on 9xxxxxxxx1, however, we were unable to connect with you. We are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com. (email id and mobile number masked for security reasons). Assuring you of our best services always. Regards, Capital First Limited | |||
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