[Resolved]  Capital First — Cheating the consumers by not following the promises.‏

Address:	Thane, Maharashtra, 401303
Website:	www.capitalfirst.com

I am Aman Jadhav from Mumbai. I have taken the electronic items in the capital first loan(Loan no. 3869619 & 3869664), The 5 EMI has paid by me on time. After that I got a call from capital first customer care([protected]) that " you are very good customer because you paid the EMI's on time so we are going to offer the personal loan worth of Rs.91.000/-" if you say YES, with in 2 working days the amount will be credited in your account.regarding this I get below mail form ([protected]@capifirst.com)would you like to go for that" I agreed because of some personal emergencies so that I rejected the some other source of the money, but when when I inquire about executive coming details that time they told me they didn't give any loan. are you playing with customer emotion. Call centre number is coming busy always now I don't no my process is on the line or not. I suffered by capital first by these ways 1) I believed the capital first so I rejected other source of money. 2) Call centre people said that only 2 days process and they didn't give information properly I think they don't care about customer problems. 3) I paid 5 EMI on time so as per capital first commitment they should give me EMI card, but still no update on this. Capital first think that' they are providing loan not free amount, if one EMI is not paid also they will take the proper action. First off all I didn't ask any loan to them, they only came to give with in 2 days.If they promise they should follow other wise better keep quit. My no- [protected]. -If you resolve the complaint do it otherwise do not disturb others like me. -If you have the capable to execute the plan do it otherwise better do not make any plan. Because of your false commitment I am suffering prom many problem because I reject loan from others source and now I am with empty hands, if I didn't get this loan I have to suicide because I don't have choice. "Mail receive from Capital first[protected] Dear MR. AMAN JADHAV, Thank you for giving us the opportunity to serve you. We have received your interest for a Personal Loan of Rs.91000. This is a 36 month tenure loan with an EMI of Rs. 4121.00. Our executive shall come to pick your documents on 14/1/2016 3:30 PM . Kindly keep the following documents ready. 1. Id Proof (Passport/PAN card/ Voters ID/ Aadhar Card/ Driving License). 2. Address Proof (Passport, Driving License, Ration card, Utility Bill). 3. Security Cheques(CTS complaint with Rupee Symbol available in amount column). Please feel free to call our helpline at:[protected] between 1000 hrs and 1900 hrs for any queries or complaints. We once again thank you for applying to us for your loan needs and we look forward to serving you. Capital First Limited" "Mail receive from Capital first[protected] Dear MR. AMAN JADHAV, Thank you for giving us the opportunity to serve you. We have received your interest for a Personal Loan of Rs.91000. This is a 36 month tenure loan with an EMI of Rs. 4121.00. Our executive shall come to pick your documents on 15/1/2016 4:00 PM . Kindly keep the following documents ready. 1. Id Proof (Passport/PAN card/ Voters ID/ Aadhar Card/ Driving License). 2. Address Proof (Passport, Driving License, Ration card, Utility Bill). 3. Security Cheques(CTS complaint with Rupee Symbol available in amount column). Please feel free to call our helpline at:[protected] between 1000 hrs and 1900 hrs for any queries or complaints. We once again thank you for applying to us for your loan needs and we look forward to serving you. Capital First Limited"