[Resolved] Capital First — Company only offers on phone not really with existing customers

kiranmakwana0407

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421301
Website:	capitalfirst.com

I have concern about capital first they offered me 2 consumer durable loans which is runing currently on time to time, sometime back they offered me personal loan of 175000 via tele call n 2-3 time docs picked up from some officers but no response after that, it means capital first only works on false commitments because i have asked them to reason for not responding on my email, but surprisingly they teach me his rule n policies which is totally same while they finance n i have already told i am paying 2 current loans, n also cibil also ok as per my cibil report, as i am also in finance field dont teach me anymore about rules n policies, i[censored] r not capable to finance so pls tell me openly.
my cust id is- 1474268

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Sep 3, 2016

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2016

Capital First Customer Care's response Dear Mr. Makwana, Greetings from Capital First!! This is with reference to your request regarding status of your Personal loan application. We tried calling you on your registered mobile number 986xxxx026 multiple times. However, the number was temporarily disconnected. We have send the final response to your email id [protected]@gmail.com (email id and mobile number masked for security reason) Regards, Capital First Limited