[Resolved] Capital First — consumer durable loan no. 9363014 | |||
I took a Consumer Loan from Capital First on 5/02/2017. My Loan No is 9363014. The total disbursed amount was Rs. 17600. My first EMI was deducted on 5/09/2017 from my SBI account no. [protected] on time. And, rest of the EMIs were paid on time as per the schedule withoud any delay or bounce. The company reported a CIBIL case against me on 31/05/2017. Being a bonafide consumer I paid all payments on time still I am facing such problem. the company also issued an easy buy card which is blocked by them too even I paid the card fee in advance. My easy buy card no is 5664655. The Company has issued the NOC for the same and accepted that no balance is pending. still they have raised my name in my CIBIL score and showing a balance of Rs. 7040. I have made several call to customer care but of no use. My card is also blocked by the company people. Mahinder Singh [protected] Was this information helpful? | |||
Apr 14, 2018 Complaint marked as Resolved Company people called me and assured mee to correct the CIBIL data but nothing is done yet. They always send emails and sms that the complainet is closed as the issue is solved but there is still many problems with my CIBIL data. The date opened and the last date of Payment are not correct. It should be according as per the date opened. I completed my loan as per the terms but instead improving my CIBIL it lowered it down. Executives only call, talk and assure but nothing happens. I took another loan from Capital First bearing loan no. 12626464 and I am facing same problem with this account also. All EMIs are made on time but still the balance and date of last payment is wrongly updated.
please look into the matter seriously.
Mahinder Singh Capital First customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 Capital First Customer Care's response Dear Mr. Singh, Greetings from Capital First! This is with reference to your concerns regarding Easy buy card. Pursuant to our conversation today, we trust that your concern regarding cibil and easy buy card have been resolved. We have sent the final reference on your e-mail id [protected]@gmail.com (email id masked for security reason). Assuring you of our best services always. Regards, Capital First Limited Apr 14, 2018 Updated by Mahinder1988 This issue is not solved yet. These people call and assure that they will be back in a day or two with the solution but nothing happened. Taking loan from Capital First means creating problems for yourself or lowering your CIBIL Score as they always give wrong info in CIBIL. Better not to rturn the money to them after taking the loan.I am helpless and fedup too. Very bad experience with this company.  | |||
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Greetings from Capital First!
This is with reference to your concerns regarding Portal login details.
We tried calling you on your mobile number on multiple times, however, could not establish successful contact with to you.
We would request you to write to us at [email protected] with your alternate contact number and email address to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited