[Resolved] Capital First — consumer loan-refund for duplicate emi | |||
Hello, this is rekha vishe. I have loan account of capital first. (Idfc). My lan[protected]. I made online payment through my debit card on 4th march 2019 around 12pm morning. Around 2.39 pm 1234 got deducted through ecs from my bank account. Actually i had misconception that if i made sufficient amount on the emi date i. E 2nd of every month i would be ok. So i. Made deposit of sufficient amount on 2nd march morning. Still my emi got bounced and when i made online paymen it didn't update and got debited again. So if possible please waive off my bounce charges. I won't make same mistake again. And kindly refund my 1234. For deduction of duplicate emi... I tried customer care executive they asked me to wait, i raised request on portal, i emailed but got no reply.. Kindly reply on my email id - [protected]@gmail.com, or my registered mobile number Was this information helpful? | |||
Jun 16, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Apr 30, 2019 Capital First Customer Care's response Dear Ms. Vishe, Thank you for writing to us. This is with reference to your concerns regarding waiver off charges towards loan account number 18734797 and 16517654. We would like to inform you that we have shared our final response on your email id. Assuring you best of our services. Warm regards, Snehal Poojary Team IDFC First Bank www.idfcfirstbank.com | |||
 2 Comments | |||
Comments
My old number is [protected] nvr santoshkumar date of birth 09/01/1988. This no not working. Kindly change the mobile number [protected]
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