[Resolved] Capital First — Consumer product

Zarir Behram Batliwalla

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410210

Dear sir
Am one of the customer account no 5983393 of capital first paying my regural monthly emi in month of feb my emi were detucted twice for washing machine. For rs 2440/-
Its been 20 days but still they have not refunded my dectucted amount back in my bank account inspite of several reminders & phone call to mr kartik iyer giving silly excues & false promises that amount will be refunded today but till date...? No refund
For their mistake my two cheques were bouncesd & that has effected my cibil score for personal loan applied
Kindly awaiting for your urgent intervation for refund of my detucted amount

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May 11, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

Capital First Customer Care's response Dear Mr. Batliwalla,

Pursuant to our conversation today, we are working on the concerns raised by you and we would send the final response on your email address [protected]@gmail.com (email id masked for security reason).

Regards,
Capital First Limited

Mar 01, 2017

Updated by Zarir Behram Batliwalla Dear Sir not received any mail nor refund still its 22.30 hrs on 1st March 2017