[Resolved] Capital First — Continuation of ECS with bank when my loan is paid off | |||||
I had taken one LCD TV for which ihad given Bank of India Cheque for ECS Clearing for this new Loan. Earlier i had taken one more loan which was cleared and NOC was given to me, for this old loan ICICI Bank Cheque was given for ECS Clearing. My complaint is that when my earlier loan was cleared my ECS with ICICI Bank has to be suspended immediately which is not done and the NBFC again hit the cheque through ICICI Bank for the new loan which is illegal. I have given instruction to activate ECS through Bank of India bank and given the cheque for the above bank. The NBFC is not suspending my ECS through ICICI Bank for which my earlier loan is cleared and start charging penalty to my loan account which is to be reversed. I am continuously following the matter, the mail history is attached herewith. Was this information helpful? | |||||
Apr 1, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Feb 23, 2017 Capital First Customer Care's response Dear Mr. Sanjay Raghu, Greetings from Capital First! This is with reference to your concerns regarding your loan account. We would request you to write to us as social.[protected]@capitalfirst.com with your loan account details and contact number to assist you further. Assuring you of our best services always. Regards, Capital First Limited | |||||
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