[Resolved]  Capital First — denial of home loan to army personnel

Address:

Jaipur, Rajasthan, 302020

I was once offered capital first card when i purchased an led tv 4 years back. I have an excellent cibil score and from past 9-10 months i was continuously getting message from capital first for offering a hoam loan.

Though it was not a urgency but on their repeated pursuance and for some renovation in the house i agreed to take a loan of rs 5 lakhs. I being an army officer is well off and the loan was never my urgency/life line.

Now my complaint against this company is that their staff after having signed all the documents and application while processing my documents informed me that their company does not give loans to army personnel; which came as shock, that on one side where banks are giving all facilities and loans to military personnel at reduced rates, this company is refusing that too after processing the application.

I am not pained for not getting loan but feeling bad that there is one such fin institute which has such policies. And trust me readers, their top managers will be the first one to jump on shoulders and heads of people to receive one packet bread from army during a natural calamity. I have witnessed very civilised personalities behaving obnoxiously at such times.

With me this happened in the month of aug 2018; with jaipur team of capital first and the team members were. Mr sarfaraz (External agency man for documentation), mr arpit saxena and robin sharma loan managers. They were half of my age and i had no words to say any thing that we have such business institutes in india.

They further added that they don't give loans to police person also. Not realizing that for every small issue the police is every one's last hope in internal security matters.
I really look forward that how the top management of this shameless company behaves when they need police or army to save their lives some time in life.
Indeed now its against the honor of my uniform to even have a glimpse of this company for any kind of relations come what may.