[Resolved] Capital First — emi card blocked with out any reason | |
I would like to know the reason why my EMI card is blocked. Has been a loyal customer to Capital first for the past three years, never ever missed an EMI. When I went to the store, they said the card is blocked. Called the customer care multiple times, all I hear is DUE TO THE INTERNAL POLICIES. I don't understand what internal policies are. Even the customer care executives are not aware what exactly it is. Help me know why it is being blocked without any message or intimation, it was really frustrating when the person in the reliance store told that the card is been blocked. A/C No.[protected] C[protected] I need to know the exact reason why. I believe with the above details provided you have the email address and the phone number to contact me. Thank you, Was this information helpful? | |
Jun 28, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support May 27, 2019 Capital First Customer Care's response Dear Farah, Please post below response to the customer. [protected][protected][protected] Dear Sir, Thank you for writing to us. This is with reference to your concern addressed to Consumer Board regarding activation of Easy Buy Card We would like to inform you that we have shared our final response to your email id. Trust the above clarifies your concerns. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now. Warm regards, Snehal Poojary Team IDFC First Bank www.idfcfirstbank.com | |
 1 Comment | |
Comments
Sir my old no.is [protected].this no.service stoped.because this no.is relaience game.please update my new no.[protected]
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IDFC Bank Customer Care's response, May 28, 2019
Dear Sir, We request you to write to us at [email protected] with your contact number to address your concern.
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