[Resolved] Capital First — Emi taken two times in same month (June 2017)

Nagesh Tembhekar

from Pune, Maharashtra

Address:	411038
Website:	www.capitalfirst.com

Respected officials,
I am are gaurav tembhekar taken jupiter motorcycle in emi plan through capital first. My loan account number is 5293948, and my bank account no is [protected] belongs to bank of india, kothrud branch.

My first emi cash paid on 05/06/2017 to capital first for 2534 rupees, and again 2534 rupees is deducted from my bank account also on 08/06/2017so by this i recognized capital first is taken money two times from me in the same month, and they didn't give any information about it before i contact them. After approach also they didn't take any action about it.

So i need a proper explanation why they are taking money two times for the same month. The problem happens in one month
Please contact me through nagesh. [protected]@gmail.com and mobile number [protected]

I attached my passbook copy. Please check it.

Thanks and regards,
Gaurav tembhekar

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Jul 22, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

Capital First Customer Care's response Dear Mr. Tembhekar,

This is with reference to your concerns regarding the loan account.

We tried contacting you on 9xxxxxxxx7, however, we were unable to connect with you.

We are looking into the concerns raised by you and we will send the final response on your email id nxxxxx.[protected]@gmail.com. (email id and mobile number masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited