[Resolved] Capital First — false cibil information of consumer loans | |||
I took two consumer loans as loan no. 9363014 and 12626464 respectively. The first loan was completed on time without any bounce. The second loan is still active and all installments are paid on committed time. No payment is ever delayed. Still, the company people have registered a cibil dispute which is affecting my cibil score. I have called the custumer cares several times but they don't do anything. My question is that why these people register false cases. Have they appointed unexperienced executives who are unable to enter correct data. The worst thing is after my repeated warnings and requests nothing is being done till yet. There are other companies who never do such mistakes. I took a loan from home credit and as soon as my loan was over the score was updated properly without any delay and mistake. I request to take the needful action otherwise i will file a writ in the honorable high court for compensation. Was this information helpful? | |||
May 3, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 Capital First Customer Care's response Dear Mr. Parsad, Greetings from Capital First! This is with reference to your concerns regarding your loan account. Pursuant to our conversation today, we request you to share CIBIL report on social.[protected]@capitalfirst.com with your loan account number to address your concerns. Assuring you of our best services always. Regards, Capital First Limited | |||
1 Comment | |||
Comments
Sir im hemang trivedi i take loan for aircooler from hingu sales i paid my full amount to hingu sales in nov 17 . But company said that i have instalment due
Reply
Capital First Customer Care's response, Apr 4, 2018
Verified Support
Dear Mr. Aryaneel, we are concerned about your query. We request you to write to us at [email protected] with your contact number to address your concern.