[Resolved]  Capital First — false cibil information of consumer loans

Address:Faridabad, Haryana, 121008

I took two consumer loans as loan no. 9363014 and 12626464 respectively. The first loan was completed on time without any bounce. The second loan is still active and all installments are paid on committed time. No payment is ever delayed. Still, the company people have registered a cibil dispute which is affecting my cibil score. I have called the custumer cares several times but they don't do anything. My question is that why these people register false cases. Have they appointed unexperienced executives who are unable to enter correct data. The worst thing is after my repeated warnings and requests nothing is being done till yet. There are other companies who never do such mistakes. I took a loan from home credit and as soon as my loan was over the score was updated properly without any delay and mistake.
I request to take the needful action otherwise i will file a writ in the honorable high court for compensation.
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May 3, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Apr 02, 2018
Updated by Indian Tutors
For any other info call me at [protected]
Verified Support
Apr 02, 2018
Capital First Customer Care's response
Dear Mr. Parsad,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we request you to share CIBIL report on social.[protected]@capitalfirst.com with your loan account number to address your concerns.

Assuring you of our best services always.

Regards,
Capital First Limited
Apr 02, 2018
Updated by Indian Tutors
Im sending you the my CIBIL detaiils here as well as at your above mentioned ID. I am also sending you the updation of Home Credit too so that you can learn something from.

Apr 02, 2018
Updated by Indian Tutors
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Sir im hemang trivedi i take loan for aircooler from hingu sales i paid my full amount to hingu sales in nov 17 . But company said that i have instalment due
Capital First Customer Care's response, Apr 4, 2018
Verified Support
Dear Mr. Aryaneel, we are concerned about your query. We request you to write to us at [email protected] with your contact number to address your concern.

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