[Resolved] Capital First — fraud selling | |||
Hi all, my name is vikas sheshrao sandve, i have a consumer loan in capital first with loan number #19855260, My self vikas sandve, last month (February) i purchased croma led tv from croma tv. Worli on capital first finance as emi of 1050, but later led tv is replaced due to wrong product then i return the led tv to croma, and that replacement i purchased a new led tv as emi 1881, Your representative said me that my previous loan is cancelled of rs 1050 and replaced with new loan #20075684, but on this 5 th feb why both amount is deducted, 1050 and 1881 I got below msg while i purchased led tv Dear customer, your loan under ebc card has been approved and the t&c will remain same as signed for cd loan account no.6195327 Was this information helpful? | |||
Jun 1, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Apr 30, 2019 Capital First Customer Care's response Dear Sir / Madam, Greetings from Capital First! This is with reference to your request pertaining to loan cancellation of loan account number 19855260. We would like to inform you that we are working towards your concern and will share our response on your email id at the earliest. Assuring you of our best services always. Warm regards, Snehal Poojary Team IDFC First Bank www.idfcfirstbank.com | |||
 2 Comments | |||
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Dear Sir, This is with reference to your concerns regarding your loan account. We regret the inconvenience caused. We tried contacting you on your Mobile number, however unable to connect. We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further. Assuring you of our best services always.
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We regret the inconvenience caused. We have forwarded your details to the team and will get in touch with you to provide necessary assistance.
Regards,
IDFC FIRST Bank