[Resolved]  Capital First — home loan

Address:Mumbai City, Maharashtra, 400070

Hi,

I have applied for home loan from arun saroj (Arun. [protected]@capitalfirst.com) on 28/08/2018. He told me you will get the sanction letter in a weak after submitting your document.

My deal was final, due to delay deal has been called off.

Apart today is 21/09/2018, still waiting for the sanction letter.

He is not picking the call from last 4 days.

Processing amount has been deducted from my account.

I need a complete waive of my processing charge. Or

I will do police complaint.

Request you to please take my case on a priority.

Regards
Ghanshyam gupta
[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 22, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2018
Capital First Customer Care's response
Dear Mr. Ghanshyam,



This is with reference to your concerns regarding your loan account.



We regret the inconvenience caused. We would like to inform you that we are working towards your concern and will share the response on your mail id.



Assuring you of our best services always.



Regards,

Capital First Limited
Complaint comments 

Comments

Hi,

My A/c no is 11767666,

As i want to bring to your notice that my capital first card has been blocked status for making the new purchases at your authorized stores. also i have cleared the EMI.

Please unblock my card to make further transactions.

Thanking you.
My Mail ID - [protected]@gmail.com
Capital First Customer Care's response, Sep 26, 2018
Verified Support
Dear Mr. Bhosale,

This is with reference to your concerns regarding your easy buy card.

Pursuant to our conversation, we wish to inform that we are looking into the concerns raised by you regarding your easy buy card and we would send the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information