[Resolved]  Capital First — LAN 7217953 Loan account for LED TV /Excessive penalty for silly mistake

Address:	Mumbai City, Maharashtra
Website:	www.capfirst.com

Dear Sir,

I, Dipayan Chakraborty have taken one loan for my LED TV no. LAN 7217953. I have been a consistent repay-er till January 2017 and only one emi of my loan is left over. For February emi, my mother have done one silly mistake in banking documentation and my cheque for Capital first emi payment could not be encashed on time.
After knowing the incident, I immediately rushed to the concerned banks and made the payment at AXIS BANK Srirampore branch on 10th FEB 2017. The same was done after discussion with bank officials. The bank officials said that, “this was all, no further dues are there.” Counterpart has been attached here with.

Your representative Mr. Papai (Mob [protected])called up on the same day and followed up for the payment. I told that this was done and tell me if there is any further dues due to penalty charges. He asked me for the photo of the counterpart for system updation and I did forward the same to him. Further to that he is not receiving the phone.

Now Already more than RS 700/- has been deducted from my account, and I’m getting further messages from Capital first that I have to submit Rs 2842/- again to clear dues.

Please look into the matter immediately, as I’m taking this issue, as a FRAUDLENT activity and would go any further to get my money back. After this incident I’ll not buy anything through capital first and encourage others not to buy through it in all forums.