[Resolved]  Capital First — Loan Given to another person on my personal document.

Address:411033

Dear Team

It is found that some unknown person took loan in my name using some of my documents, screen shot attached. For this I have been harassed since two years. I have contacted you and the person who is calling regularly for repay the same. I have also contacted the customer care but no proper response from your end. Because of this I am facing so many problems and also mental harassment. So requesting you to please send me the scan copy of those fake documents used for this fraud. Even I have found that someone have opened fake bank account in Bund garden branch of ICICI Bank. And also explain how come someone purchase LED TV on my name with fake documents .It is clear case of forgery. So i am expecting a positive reply from your end ASAP. Or else I have to handle this legally.
Following are the details I got from your CC.
ICICI account number:[protected] unknown person account )
Shrinath Sadekar
Loan account number: 289474 in September -2014


Thanks & Regards

Shrinath Sadekar
Contact No: - [protected]
Was this information helpful?
No (0)
Yes (0)
May 14, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2017
Capital First Customer Care's response
Dear Mr. Shrinath Sadekar,

Pursuant to our conversation today, we would send the final response to your email address [protected]@gmail.com (email id masked for security reason).

Assuring you of our best services always.

Regards,
Capital First Limited
Mar 07, 2017
Updated by Shrinath Sadekar
Dear Team,

Please confirm status of above matter ASAP.

ICICI account number:[protected] unknown person account )

Shrinath Sadekar

Loan account number: 289474 in September -2014





Thanks & Regards



Shrinath Sadekar

Contact No: - [protected]
Apr 24, 2017
Updated by Shrinath Sadekar
Dear Team,

Please confirm status of above matter .
Still issue pending from Capital First Team side, please clear support on priority basis .

Regards,

Shrinath Sadekar
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information