[Resolved]  Capital First — loan offered and sanctioned but didn't pick up documents and required formalities

Address:

Indore, Madhya Pradesh, 452001

Dear Madam/Sir,

With reference of trail mail, I would like to inform you that, I had already raised complaints 3 times to your call center for the purpose of no communication done at your end (i.e. executive shall come to pick my documents).

But still date no any person contacting via email, phone or etc. and customer care executive always given surety for prompt pick up services.

so do the needful step or action for that purpose, due to so poor service.

On Sun, Jan 14, 2018 at 1:53 PM, Capital First wrote:
Dear MR. SHARAD SONI,

Thank you for giving us the opportunity to serve you.

We have received your interest for a Personal Loan of Rs.310506. This is a 36 month tenure loan with an EMI of Rs. 13154. Our executive shall come to pick your documents on 15/1/2018 2:00 PM . Kindly keep the following documents ready for processing your loan application REF ID[protected] forward.

1. Id Proof (Passport/PAN card/ Voters ID/ Aadhar Card/ Driving License).
2. Address Proof (Passport, Driving License, Ration card, Utility Bill).
3. Security Cheques.

Please feel free to call our helpline at:[protected] between 1000 hrs and 1900 hrs for any queries or complaints.

We once again thank you for applying to us for your loan needs and we look forward to serving you.

Capital First Limited