[Resolved]  Capital First Ltd — continuous calls even I am not his customer

Address:110092

Want to register complaint against capital first ltd, rajendra palace, a finance company. They have given loan to a person names mr. Tarun of 2.5 lacs in 2015 and from 11.04.2019 i am getting calls from this company that he is your brother and pay loan or give us his contact no.

I don't know this person and the same i have mentioned them many times. I am getting the call in every 5 minutes with random numbers on my cell no. [protected]. I am very disturbed due to all this. They threaten me that if you don't give the contact details we will call your husband and your in-laws.

I don't know how they are linking my contact no with the said person. They use abuse language about my family and have threaten me that now the case will go to legal department and they will speak to you in another level of language.

I want you to help me and bound this company to apologise for the harassment.

Thanks

Soni taneja
Was this information helpful?
No (0)
Yes (0)
Jun 5, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
May 04, 2019
Capital First Customer Care's response
Dear Ms. Taneja,

Thank you for writing to us.

This is with reference to your concern raised regarding collection calls.

Pursuant to our telephonic conversation today, we would like to inform you that we are working towards your concern and will share our response at the earliest.

We thank you for your patience and support during this interim period.

Assuring you of our best services always.

Warm regards,

Shashank Shetty
Team IDFC FIRST Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear Sir,

We are concerned about your query. We request you to write to us at social.[protected]@capitalfirst.com with your contact number to address your concern.

Regards,
IDFC FIRST Bank
I have buy a phone samsung galaxy S edge mobile for my friend
He give me very fraud
He did not pay any emi monthly i have pay emi from my pocket
And my card have block
I have no money to ckear bounce charges and late fees
My civil score is low day by day
So pkease setteked that matter
IDFC Bank Customer Care's response, Apr 24, 2019
Dear Sir,

We request you to write to us at [email protected] with your contact number to address your concern.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information