[Resolved] Capital First — Noc not issued by the bank even after two years of full payment of loan amount | |||||
I have purchased a honda aviator scooter in december 2013 through finance by capital first. The loan account no. Was 1795095 and the was foreclosed on 09/04/2015 by full and final payment of balance amount. On the very same day i had applied for noc but i did not receive the noc. Then after one year i had contact the branch at ambala cantt about the noc and applied again but there was no response and no solution.in nov 2016 i used to get calls from the capital first for personal loan and they were continuously asking for personal loan and i took their proposal and agreed to take a personal loan of rs/ 290000/- in march 2017. At the time of giving personal loan not a single person have ever told me that i am not able to sell the scooter till the full clearance of personal loan, not in written, not verbally or by mail. Now i want to purchase a new scooter and want to sell the old one and for that purpose i need the noc but now the bank is denying for the noc and i was told that i am not able to get the noc till the clearance of personal loan. Why i was not given the noc at the time of full payment of my vehicle loan and now they are telling me this. I want the solution because i have talked to everyone in the local branch and they only say sorry nothing else. Please give me the solution. Was this information helpful? | |||||
Jul 28, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 Capital First Customer Care's response Dear Mr. Singh, This is with reference to your concerns regarding your loan account. Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id masked for security reasons). Assuring you of our best services always. Regards, Capital First Limited | |||||
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I called customer care my old number was [protected] and asked to update my new number that is [protected] as old one is not working, i never received any user-id or password and not able to sign in, or to ask for a loan from agent.. [censored] services
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