[Resolved] Capital First — One month still amount not refunded | |||
Dear Sir Am one of the exciting customer Acount No5983393 its been 32 days still myEMI Amount of Rs2440/- which was deducted twice has not been credited in my bank account ispite of daily 10to 15 calls to their representive Mr Kartik Iyer who had promised that amount will be refunded in 3 to 5 working days but as said its more than month still no hope of refund for their error mistake my two cheques got bounced and that has effected my CIBIL Score for Personal loan Please kindly look into this matter urgently Was this information helpful? | |||
Apr 2, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Mar 02, 2017 Capital First Customer Care's response Dear Mr. Batliwalla, Pursuant to our conversation today, we are working on the concerns raised by you and we would send the final response on your email address [protected]@gmail.com (email id masked for security reason). Assuring you of our best services always. Regards, Capital First Limited | |||
 2 Comments | |||
Comments
To whomsoever it is concerned I have paid EMI against the loan of my scooty inlast month February and today morning at 10.30AM I recived a call from Capital First [protected] n strtd abusin me [censored] M*** spking I'll agnst my character for not paying d EMI evn tho I hav paid frm my end. Please take an immediate action on this!
Capital First Customer Care's response, Mar 8, 2017
Verified Support
Dear Ms. Sussanna Poulose,
We regret for the inconvenience caused to you. We would request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
We regret for the inconvenience caused to you. We would request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
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I am lakshmanan from chennai, i complete my loan in future capital in the year of 2012. my loan no is 508721, you can see my statement. you people spoiled my cibil score. i am going to send a notice to your company. if you not clear my cibil. my contact no [protected]
Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id lxxxxxxx17@gmail.com (email id masked for security reasons)
Assuring you of our best services always.
Regards,
Capital First Limited